In 2017 DIGIHEART launched a new cloud services product. After 2 years and with the success of this product, the market dictated the need to evolve this product into the industry by creating the capacity of an industrial unit to virtualize and cloud its infrastructure so that it can control its production units from any location. place.

In 2019 we started with the first industrial unit, where the entire production line (robots, cutting machines, painting machines, etc.) are controlled from servers and systems installed in a remote data center.

In recent years we have seen the development of solutions for the IoT area. DIGIHEART positions itself in this market with the development of its own product, which is developed by the R&D department, a gateway connecting the LORAWAN world and the internet connection through one of three available channels: WiFi, cable or 3G / 4G.

The need for access to communications is a reality of today's world and even for schools it is necessary to ensure the access of the entire community to the Internet. Providing communications to the entire community, particularly students, ensuring their safety, the use of personal devices and limiting / controlling abuse through this channel, are the challenges that customers have been facing DIGIHEART. To meet this challenge DIGIHEART has integrated a suite of solutions from Hotspots, Gateways, Authentication Systems, Communications Control and Security to ensure that a school infrastructure meets the needs of the community and the challenges of today's world.

After 5 years of activity, DIGIHEART is proud to announce the new website and a new corporate image, which reveals the commitment to two key sectors for the Portuguese business market, technology combined with creativity.

The focus and reinforcement in the information technology sector has led to the consolidation of various business areas such as cloud services, IT security, technological infrastructures and consulting for research and development project. This consolidation with the reinforcement of social, human and professional competencies aims to design DIGIHEART for the next years in the technology sector, where challenges are increasing and demanding.

The creation and resources reinforcement of the creativity sector intends to place DIGIHEART as a reference in the area of ​​creative industries in the northern part of Portugal. This is a sector in clear growth and, together with the technological skills that DIGIHEART holds, creates services of unparalleled quality in the national and international territory.

Our principles remain, we intend to continue a sustainable business project, in the professional, human, social, environmental, financial aspects where employees, customers and suppliers feel welcomed and their needs are heard, thus creating the true work in partnership and a better society.

In May 2016, the General Data Protection Regulation (GDPR) was approved by the European Commission with a 2 year adaptation period.

Official title (transcript):
“Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (Text with EEA relevance)”.

This regulation applies to all organizations, whether public or private, which process personal data within the defined scope of the regulation concerned. The format of European regulations does not require transposition into national legislation of member states.

DIGIHEART, as part of its quality policy and support to its clients, has designed a management model for the implementation of this regulation in organizations, with the necessary skills: legal, organizational, technological and technical requirements. The focus of this management model is the small organizations that do not have the internal resources or financial capacity to contract external services, to develop the entire process and acquire the necessary technologies. The DIGIHEART model sees this legal change as an opportunity for organizations to evolve in creating value and protecting their business.

THE RANSOMWARE! - In the world of information and communication technologies and in particular of computer security there is a type of computer program that uses data encryption techniques to hijack the data of organizations, this type of program is known as Ransomware.

This has been one of the problems of the last few years for organizations, since this type of programs exploits vulnerabilities in the behaviour of users, in particular in the use of electronic mail, to invade the computers of organizations and with encryption techniques to hijack the data. Following this process, organizations are asked to pay a certain amount of money, usually in digital currency (known as the bitcoin), to recover their data, since they cannot obtain them in other safety.

The vast majority of organizations are unprepared for this type of vulnerability and are generally advised to spend money, to buy protection software without a proper assessment of their technology infrastructure.

The need to make a technological infrastructure or computer resilient to such situations is important for a variety of reasons, not just because of Ransomware. The need for backup copies and a correct policy for them, the ability to tolerate failure, the implementation of mechanisms to prevent the failure of users, etc. this process is called hardening.

DIGIHEART provides a portfolio of services in a way that puts infrastructure in a state of high resilience and in many cases without the need to purchase new technology components.

Sensor networks, smart cities and the Internet of Things (IoT) are a reality in the information society. Companies and citizens increasingly require information to circulate at the speed of a click.

DIGIHEART is developing an innovative project to monitor and monitor tourist activities with LORAWAN technology, which aims to create a network capable of monitoring the performance of a nature sport activity in difficult access spaces. This monitoring aims to increase the safety of the activity and reduce the time of communication between the group that is on the ground and the logistic base that is being observed.

The challenges of this project are huge, but the expected results will be even greater. There are difficulties at various levels, described below:
- Realization of activities in difficult access locations;
- Electronic equipment in adverse environmental conditions (water, wind, rain, etc);
- Lack of coverage of traditional communications;
- Need for real-time interaction;
- Ability to trigger SOS mechanisms with location sending;
- Monitoring of multiple groups;
- Performance analysis for assessment of the allocation of additional resources.

All development of this project lies on open technology and communications on the LORAWAN architecture.

The era of cloud services has arrived, however, organizations are led to join cloud services for technological reasons, without actually analysing the pros and cons of the process and the real advantages to the organization.

Within this trend, DIGIHEART has developed a model of analysis and advice for the adhesion of cloud structures that goes beyond simple analysis of financial impact, analyses aspects such as support and support, organizational trends, good market practices and security.

Along with this model, a commercial offer was developed in the cloud services that passes through the following models:
- Private cloud: It consists of the installation of a technological structure within the organization that serves its users as consumers of technological services. In this model, the customer has all the components within his organization and can have the total management of the infrastructure. Unlike traditional datacenter, in this approach the whole information system is seen as a service and the information technology department is seen as an external provider.
- Infrastructure as a Service: In this methodology, all information technology services are placed in the external supplier, ensuring that management and quality of service are not affected. Usually adopting this approach only transports the organization's servers and services such as e-mail, website, ERP, etc. are made available from this methodology.
- Mixed cloud: This approach is a mixture between private cloud and infrastructure as a service in which an evaluation of the unit costs of each solution in each methodology is made and the effort is distributed according to the customer's need.
- Desktop cloud: This is the approach of total placement of services in external management. In this approach, the customer does not have any cost with technological equipment, nor responsibility about them. The entire structure is provided by the supplier and all technological components are external, from the computer and monitor, through the network equipment and terminating in the servers and applications.